Facing Problems While Using Signal App? Here Are the Solutions

Here’s a quick guide you can refer to, if you face any hurdles while using the Signal application.

Tech and Auto
2 min read
Signal is an open source, peer reviewed and end-to-end encrypted messaging app developed by Signal Foundation. Image used for representation. 

After the updated WhatsApp privacy policy crisis, millions of WhatsApp users switched to Signal, considering it to be a better and safer alternative. However, several Signal users complained of problems such as ‘Bad Encrypted Message’ error being displayed, and ‘Out of sync’ issues, which means users were unable to send or receive any messages, among other concerns.

How to fix ‘Bad Encrypted Messages’ and ‘Out of Sync’ issues?

  • ‘Signal Setting’ option
  • How to fix ‘Bad Encrypted’ message error

After Signal's servers crashed on January 15, 2021, users were unable to send or receive any messages. Here's how to fix it:

  • Click on the chat where you are not able to receive any message or ‘Out of Sync’ error is displayed.
  • In the chatbox, click on the three-dot menu located on the top right of the screen.
  • Choose 'Reset Secure Option', and your chats will be available.

In case the problem does not solve, you can try reinstalling Signal.

If you see ‘Bad Encrypted Message’ on your chat. You do not have to worry, informed Signal. “The errors do not affect chat security and will automatically be fixed in the next update," announced Signal on Twitter.


How to make Signal your default SMS app?

  • ‘Signal Setting’ option
  • How to make Signal your default SMS app

If you want all of your conversations to happen in one place you can easily make Signal your default SMS application in these four simple steps:

  • Open Signal application
  • Click on the three-dot icon from the top right corner of the screen and click on the setting option.
  • Tap on the SMS and MMS option
  • Tap on the 'Sms Disabled' option and it will automatically make Signal your default SMS App.

How to turn off ‘Read Receipts’ option on Signal app?

  • ‘Signal Setting’ option
  • Turn of ‘Read Receipts’ on Signal

Read receipts are indicators that inform the sender whether their message was read or not. If you do not want people to know whether we've seen their message, you can disable the 'Read Receipts' indicator by following these simple steps:

  • Click on the three-dot icon from the top right corner of the screen and click on the ‘Privacy’ option.
  • Locate the ‘Read Receipts’ option and disable it.

How to stop receiving notifications every time a user joins Signal?

  • Signal setting option
  • Disable notification on Signal app

As a lot of people are switching to Signal, and every time a new friend joins, you are alerted. Signal allows you to disable these alerts on your phone. All you need to do is:

  • Open Signal application
  • Click on ‘Chats and Media’ option
  • Disable ‘Show Invitation Prompts’ option

(At The Quint, we are answerable only to our audience. Play an active role in shaping our journalism by becoming a member. Because the truth is worth it.)

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