Vistara, a Tata-owned airline, found itself at the center of a social media storm when it was brought to light, that the airline refused to grant emergency leave to a pilot dealing with his mother's illness. Outraged netizens criticized the airline for its perceived insensitivity to the pilot's circumstances.
Screenshots of an email circulating on social media revealed that the pilot had requested emergency leave to accompany his mother for a medical check-up.
However, the airline declined his request, citing operational constraints and suggested alternatives such as rescheduling the medical appointment or seeking help from relatives.