Zomato Restores Deleted Review About Food Poisoning; CEO Thanks Reviewer

Here's why Zomato CEO Deepinder Goyal thanked a Twitter user for her negative review of a Bangalore restaurant.

On 30 October, a woman took to Twitter to shed light on the food delivery app, Zomato deleting her negative review of a restaurant in Bangalore. The Twitter user stated that the Koramangala eatery "left my colleague and me with a severe case of food poisoning." Attaching a screenshot of Zomato's response to the review, she further added, "I wrote a review on @zomato and while doing so, found that many people had a similar experience in the last few months. Zomato took down the review citing this."

Here's her tweet:

A recent visit to a restaurant in Koramangala, B'lore left my colleague and me with a severe case of food poisoning. I wrote a review on @zomato and while doing so, found that many people had a similar experience in the last few months. Zomato took down the review citing this👏🏻 pic.twitter.com/O3V1lbpzN9

— Disha Sanghvi (@DishaRSanghvi) October 30, 2022