There have been countless incidents of fraud in online shopping. Some customers have received bizarre things like bricks, slippers, soap bars, masala boxes etc, instead of the actual products they've ordered, but seldom have they received the wrong product with an apology from the seller!
A Twitter user recently shared his peculiar experience when he received a wrong book with an apology letter from the seller. The seller requested the customer to not report him to Amazon, and that since he was unable to send in the correct order at the moment, he will send the book shortly.