Flipkart Resumes Operation, Will Take Orders for Essential Goods

The online shopping giant has started taking orders for grocery and personal care items for now.

Tech News
2 min read
The online giant is taking orders again but only for grocery items.

Flipkart has resumed operations on its website and from Wednesday evening, you can now order essential goods on the platform. The company had briefly stopped taking orders for all items on its platform, and suspended its services temporarily in the country.

The e-commerce giant said it had taken this decision as they were assessing the possibilities of operating in the lockdown. And it seems the company is all set to meet the demands of buyers once again, after getting a satisfactory response from the government authorities,

“We have been assured of the safe and smooth passage of our supply chain and delivery executives by local law enforcement authorities and are resuming our grocery & essentials services later today.”
Kalyan Krishnamurthy, CEO, Flipkart Group

The essential goods will be available via the company’s grocery segment called Supermart which is now taking orders of food, health care and personal hygiene items.

As you can see below, items like Maggie, body soap and now listed, and apparently you’re getting some discount on them as well. But apart from that, items like mobile phones and other non-essential goods are listed out of stock.

Flipkart’s grocery segment is live now. 
Flipkart’s grocery segment is live now. 
(Photo: Flipkart screen grab)

But it’s not just Flipkart which was forced to make such decisions. On Tuesday, Amazon India also said it will only sell products categorised in the ‘essential’ segment and will stop taking orders as well push with deliveries for existing orders, giving prepaid users refund for the payment they’ve already made.

The company mentioned the temporary changes have come into effect from Tuesday 24 March, and it will update users about resuming its normal operations later.

Even after listing e-commerce services as essentials by the Ministry, many companies like Swiggy, Grofers and BigBasket are facing a hard time with deliveries across different parts of the country.

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