WIthin hours of terminating one of their customer service agents for teling a customer that Hinid is our national language, Zomato's founder, Deepinder Goyal announced that the employee has been reinstated again.
He acknowledged that it was an ignorant thing to say, but also pointed out that it was not enough to rid her of her job. He wrote, "On that note, we are reinstating the agent – this alone is not something she should have been fired for. This is easily something she can learn and do better about going forward."
He also talked about how many customer service agents were young and didn't know much about religious and cultural sentiments. He also mentioned that the tolerance level in the country needs to be much higher than it is now. He ended by saying, "Tamil Nadu – we love you. Just as much as we love the rest of the country. Not more, not less. We are all the same, as much as we are different."
Check out his entire tweet here: