Mighty BHIM Learns a Lesson in Politeness After Twitter Complaint

Instead of offering assistance, BHIM was extremely sarcastic in its reply on Twitter.

Generally, when a user reaches out to an app on Twitter, or any other social media platform, he or she hopes for quick assistance – given the public scrutiny on such platforms.

That is probably what urged Twitter user Jay to complain about an incorrect transfer of money by the UPI on the micro-blogging site.

Tagging former UIDAI Chairman Nandan Nilekani, Jay tweeted that the UPI service, aided by the government, incorrectly transferred Rs 12,000 from his account to someone with the same name, but in a different state. He also added that when he flagged the discrepancy, UPI, in turn, blamed him.

Sir, UPI transferred my 12,000 to someone with same name in different state! and UPI blaming me. Please help

— Jay (@ijay_0007) November 1, 2017