Zomato has suspended one of its delivery executives for allegedly assaulting a woman, who had complained against him over the late delivery of food, as per a report by The News Minute.
The executive was arrested on Wednesday, 10 March, in Bengaluru , the police said, reported news agency PTI.
Zomato in its response said, "We deeply regret the incident that happened between Hitesha Chandranee and the delivery partner in Bengaluru. We can assure you this is not the experience our delivery universe upholds. The case is currently under investigation by the police. We have extended our full support to help resolve this with our team on ground being on top of it."
"We spoke to Hitesha as soon we got (news of) the escalation, met her and offered our complete support. We're in constant touch with her. As per our protocol, we've suspended the delivery partner from our platform pending investigation. Our team has been with him throughout and we'll ensure due process is followed," the company was quoted by The News Minute as saying.