Digital wallet Paytm on Monday refuted reports that it is going to charge users extra amount for digital transactions on its platform.
"We would like to clarify that Paytm app/payment gateway owned by One97 Communications Limited does not charge or levy any convenience/transaction fee from our customers on using any payment method which includes cards, UPI, net-banking and wallet.
"Paytm customers will continue using all the services available on the platform without any fee," the Noida-headquartered company said in a statement.
The ET report on Sunday said that Paytm is going to allegedly charge 1 percent on payments via credit cards, 0.9 percent for debit cards and up to Rs 12-15 through net banking and UPI-based methods.
Paytm customers can continue using all services available on our platform without any fee (same as before) and it does not have any plans to levy any such fee in the future either.
According to the digital payments company, there have been few merchants like educational institutes or utility service providers who do not absorb credit card charges and expect customers to pay the same.
"In such cases, we recommend our users to pay through their debit cards and UPI to avoid these charges. We would like to reiterate that these charges aren't levied by Paytm in any scenario," said the company, adding that it does not have any plans to levy any such fee in the future.
The mobile payments giant has flourished in the country since the demonetisation of Rs 500 and Rs 1000 was undertaken, leading to shortage of cash in India few years back. And with the Unified Payments Interface (UPI) stealing a march on mobile payments, the company has thrived in altering conditions, and with changing consumer trends.
(With IANS inputs)
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