If you are facing touchscreen issues on your Apple iPhone 11, Apple is now offering a free display module replacement. The company acknowledged that a small number of Apple iPhone 11 displays “may stop responding to touch due to an issue with the display module.”
According to Apple, iPhone 11 display modules manufactured between November 2019-May 2020 may face issues with the touch interface and eligible customers will offered a free screen replacement service. However, this program will not extend the standard warranty coverage of your phone.
This programme is only valid for Apple iPhone 11 users whose phones were manufactured between the aforementioned date range. According to Apple support page, your phone will be examined prior to any service if it is eligible for the Display Module Program.
The company has also stated that it may restrict or limit repair to the original country or region of purchase.
Steps to Check if Your iPhone 11 is Eligible for Free Display Module Repair
- To check if your particular phone is eligible for screen repair, head to Settings>General>About on your phone.
- Note down or copy the serial number of your phone.
- Head to Apple’s support page and insert the iPhone 11 serial number in the box.
- If your iPhone 11 is eligible, head to the nearest Apple Authorised Service Provider to have your phone serviced.
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