The rhetoric of the bureaucracy would have become very familiar to people who follow railway budgets. Since it is mainly a PR exercise aimed at creating an impression and not really meant to be executed within a time frame, it has become an interesting pastime. Ministers may come and go but there is very little the railway budget has to offer.
It might begin with a paean of praise for the Prime Minister followed by a few sentences on what the railways has achieved with the help of its sincere public-service oriented workers and officials. They may even try to attribute the year to a specific cause. They may call it the year of the customer or the passenger year as they did in the nineties. For them, the passenger is clearly not the customer.