Train Ticket Cancellation, Refund Rules During COVID-19 Lockdown
Full refund for advance bookings up to 31 July is also available.
Shortly after Prime Minister Narendra Modi’s address, the Indian Railways on Tuesday, 14 April, decided to extend the suspension of passenger services till 3 May – for the duration of the nationwide lockdown. All ticket bookings will remain suspended till further orders.
According to the Ministry of Railways, all passenger train services including premium trains, mail/express trains, passenger trains, suburban trains, the Kolkata metro rail, and the Konkan railway shall continue to remain suspended till the midnight of 3 May, ANI reported.
If you have booked train tickets through IRCTC, then you do not need to cancel e-ticket in case your train has been cancelled by the Railways as the ticket will automatically get cancelled and you will get a refund for the ticket.
“For trains cancelled by Indian Railways, full refund will be provided automatically by IRCTC. Users need not cancel their e-tickets. Full fare will be credited back into users accounts from which payment was made.”IRCTC Statement
Cancellation of travel journeys after 3 May is currently functional. Indian Railways has stated that a full refund will also be provided for cancellations for advance bookings made of trains which are not yet cancelled. Refunds for train journeys can be claimed up to 31 July.
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