In fresh trouble for Ola and Uber, two non-governmental organisations have filed a class action suit against seeking refund of Rs 9000 crore excess fare allegedly charged to passengers in the form of surge pricing in the last three years.
The suit has been filed by the two NGOs - Nyaybhoomi and Pariwar Unity Road Safety Life Safety - before the National Consumer Disputes Redressal Forum and is likely to be taken up for consideration by the forum on 5 October.
“The complainants are seeking a refund to and on behalf of all passengers across the country of an estimated sum of Rs 9239 crore being the excess amount collected by the Ola and Uber in the past three years. The two companies started collecting excess fare in the form of surge pricing. The Delhi High Court passed an order directing the companies not to charge more than the notified fares but the practice continues till date. Hence this complaint,” said the class action suit accessed by BloombergQuint.
In August this year, the Delhi High Court directed all app-based cab aggregrators like Ola and Uber not to resort to surge pricing and abide by the Delhi government’s notified rates in the National Capital Region.
Read the full story on BloombergQuint.
(At The Quint, we are answerable only to our audience. Play an active role in shaping our journalism by becoming a member. Because the truth is worth it.)