Protect Yourself Online With The Quint’s AI-Powered Scamguard Chatbot

Our dedicated WhatsApp tipline can now help you spot and fight online scams.

Our Scamguard initiative is now a WhatsApp chatbot.

(Photo: The Quint)

On our WhatsApp tipline, you've sent us images asking if they were real. You've sent us messages, asking if they were true. You've asked us about breaking news and celebrity updates.

With scams becoming increasingly commonplace, you used to have to visit our website to learn more about them.

We're here to change that.

Our new, dedicated WhatsApp chatbot will guide you through scams, anywhere and at any time. Don't worry, our tipline is still the number you use to send us your queries.

In partnership with Meedan, we have built a new conversational AI-driven bot to help you learn about the kinds of scams that have been going around, how you can spot them, and what you can do in case you fell victim to one.

Building upon our Scamguard initiative, this interactive bot, built with Suwali, will take you through how scammers operate, how they target people, and how scams work.

We're here to help and guide you with redressal mechanisms.

(Photo: WhatsApp)

From phishing attempts to loan traps, our team has uncovered and dissected close to 50 distinct scam types, serving clear, explanations to help readers spot fraud before it strikes.

Our bank of simple explainers are now accessible in text format. Just ask us about your concern, and our bot will respond with relevant information in minutes, and may also provide information on redressal if needed.

It will guide to to relevant government portals, or send you our byte-sized explainers, depending on the query.

We support queries in Hinglish.

(Photo: WhatsApp)

Currently, we offer support and literacy in English and Hindi, with plans to expand our bot in more regional languages and beyond our website.

The bot responds to Hindi queries in Devnagri.

(Photo: WhatsApp)

Since this is a new offering from our end, please be patient with us. While our team of skilled journalists have rigorously tested it, it may still make some errors. If your query goes unanswered, don't worry. Our team monitors how it behaves, and will get back to you to help you with the tools or tips you need.