An Indian-American actor and designer who says he was not allowed to board a Mexico City-to-New York flight because he refused to remove his turban says he’s satisfied with an apology by the airline, Aeromexico.
Ahluwalia says he is now just waiting for the carrier to implement special training on how to treat Sikh passengers, for whom the headgear carries deep religious significance.
Ahluwalia told The Associated Press on Tuesday that “we’re just a few steps away from a lot of hugs.”
Aeromexico posted a statement on its website apologising to Ahluwalia. The airline said the incident has motivated it to “strengthen the customer service protocols of our safety personnel in respectful accordance with the cultural and religious values of our customers.”
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