Final Recommendations of Compensation for Call Drops by Oct: TRAI

The telecom regulator has spoken with the companies and asked them to get their act together in 15 days. 

Updated
India
1 min read
 Rickshaw puller in front of boards in Kolkata (Photo: Reuters)

Telecom regulator TRAI said on Thursday that it will issue final recommendations on compensation for call drops by mid-October.

The telecom watchdog has already floated a draft paper on the issue of call drops and is currently reviewing the quality of services being offered by various operators.

We have floated a paper relating to compensation and have sought comments from operators... after which there will be an open house discussion. I expect that by October 10-15, we will give the final recommendations in this regard.
– RS Sharma, TRAI Chairman

He held a meeting with CEOs of mobile operators on Wednesday and asked them to improve services or face stringent action.

“I have told them that after 15 days we will have another test drive in the city of Mumbai and Delhi and we will also have data relating to other places. We will measure if there is any improvement in the situation or not,” he had said after the meeting.

The government has also warned the companies to get their act right on call drops issue or face action.

At present, I am not thinking of any kind penalty imposition but I don’t rule out the option if the situation doesn’t improve because naturally if there is an issue it needs to be addressed by those who are in the game.
– Ravi Shankar Prasad, Telecom Minister

Top executives of leading operators including Bharti Airtel, Vodafone, Idea and Reliance Communications were called by TRAI to discuss the issue.

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