After Uber, Jugnoo Accuses Ola of Sabotaging Business

Uber and Jugnoo accuse Ola of allegedly creating false bookings only to cancel them later, causing monetary losses.

Updated
Business
1 min read
Uber and Ola are involved in a showdown. (Photo: <b>The Quint</b>)

Chandigarh-based auto-rickshaw booking app, Jugnoo has accused its rival company, Ola of sabotaging its business.

In a blog post on Tumblr tiles Ooh La La!, Jugnoo accused Ola of “resorting to lame tactics” to compete with rival startups.

Believe it or not, Ola has hired people whose daily work includes booking a ride on Jugnoo...The driver had already left for Point B from Point A, which means his time is being deliberately wasted when the ride is cancelled. And for us, that means monetary loss because we pay a stipulated charge to the auto drivers if the ride is cancelled after a certain period of time…Sounds childish, huh? It is. The worst part about this whole fiasco is it was ridiculously easy to track the pattern of the users who were cancelling consistently. A few clicks on phone database and LinkedIn was enough to lead us to who was doing what here.
Excerpt of Jugnoo’s blogpost

Recently, radio cab service company, Uber, also levelled similar charges against Ola, with Ola claiming that Uber’s accusations were mere gimmicks.

In March, Uber had approached Delhi High Court, alleging that auto-rickshaw and cab hailing app, Ola created over 93,000 fake accounts across India on Uber’s platform and using them to make false bookings and cancelling them. This bitter rivalry allegedly cost Uber Rs 5 lakhs, for the cancellation charges it had to pay.

Ola has not yet commented on the fresh set of allegations against it.

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