Paying Rs 21 More For a Bottle Gets This Man a Rs 12K Compensation
Now, who wouldn’t be thinking of this case the next time they are asked to pay more than the MRP?
In an interesting ruling, the third additional Bengaluru Urban District Consumer Disputes Redressal Forum ordered a compensation of Rs 12,000 to a man who complained that he was overcharged while buying a water bottle in a mall. And overcharged by how much exactly? Rs 21.
The complainant, Raghavendra KP, a resident of the Cottonpete locality in Bengaluru, claimed that the shop charged Rs 40 for a Kinley mineral water bottle whose MRP was Rs 19, leading him to file a complaint against both the vendor as well as the manufacturer Coca-Cola, reported The Times of India.
To substantiate his argument, he also produced an invoice for a water bottle which he had bought the same day for Rs 19, and said that the manufacturer and storekeeper had been working hand-in-glove so as to cheat buyers. The complaint was dismissed by the store as false and frivolous.
The hearing for the case had been going on for more than a year. The 12,000 compensation awarded to the man includes a nominal litigation fee.
Now, who wouldn't be thinking of this particular case the next time they are asked to pay more than the MRP?
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