Largest Number Of Airline Complaints Against Air India
More than 50,000 passengers affected by flight delays received compensation and facilities worth Rs 5,700,000.
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Domestic airlines reported flying 47.6 million passengers during the first six months of the current year (January-June), an increase of 22% from January-June 2015, according to data released on July 26, 2016 by the Ministry of Civil Aviation.
IndiGo, the leading private carrier, flew the maximum passengers during the first six months – 17.9 million – and had the largest market share of nearly 38%.
Jet Airways and Air India had market shares of 17% and 15%, respectively.
In 2016, the largest number of complaints (273) was made about the domestic flights of Air India followed by Jet Airways+JetLite (203) and IndiGo (104).
More than 50,000 passengers were affected by flight delays; and compensation and facilities provided to them were valued at Rs 5,700,000.
Vistara, the new airlines from the house of Tata and Singapore Airlines, reported the best on-time performance in four metros: Bengaluru, Delhi, Hyderabad and Mumbai.