Relax! Airtel Network Will Now Work Fine in Delhi, Says Company

Customers of Bharti Airtel on Friday complained on social media about network outage in the Delhi-NCR region

Airtel customers took to social media to express their grievances. 

(Photo: Reuters)

Customers of telecom major Bharti Airtel on Friday complained about network outage in the Delhi-NCR region.

Many Airtel customers posted messages over non-availability of mobile network on social media platforms late in the evening. However, the company later said that the issue was resolved.

Regarding the issue, a statement from Airtel India had said:

We are experiencing a network outrage in Delh-NCR. One of our network nodes has been corrupted and we are working to fix it. We are really sorry for the inconvenience and request you to bear with us. We will be back up shortly.

Airtel India statement

However, another statement issued by the company later informed that the problem was resolved.

Network services in Delhi-NCR are now fully restored. Once again we are sorry for the inconvenience caused. Thank you for your cooperation.

Airtel India Statement

The official customer care handle had earlier said that customers will not be able to use voice and data service for some time due to some technical issues.

An Airtel subscriber said that when he contacted the customer care helpline, he was told that there was some technical problem in the network and service would be restored shortly.

The company has 11.6 million mobile customers in Delhi NCR.